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PerformRx

Nationwide

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PerformRx

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PerformRx

Philadelphia, Pennsylvania

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AdventHealth

Ocala, Florida

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AdventHealth

Ocala, Florida

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Concierge Service Specialist - Community Health Choice
JOB SUMMARY: Responsible for identifying issues requiring special handling, working to satisfy the customer, following up for complete customer satisfaction.Concierge Service Specialist (Medicare): Responsible for coordinating with business owners to meet escalated resolution turn-around times. Emphasis is on Medicare and resolution of Grievances in accordance with CMS regulations. Serves as a backup for regulatory complaints related to state and federal programsMINIMUM QUALIFICATIONS: 1. Education/Specialized Training/Licensure: Bachelors Degree in Business (BA), Social Work, or related field preferred. 2. Work Experience (Years and Area): Five (5) years related experience in managed


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