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Wellmark BCBS

Des Moines, Iowa

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University of Utah Pharmacotherapy Outcomes Research Center

Salt Lake City, Utah

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Access Specialist - Therapy Services
The Access Specialist - Therapy Services, communicates with patients/providers via telephone to ensure accurate, prompt and courteous scheduling of therapy appointments according to established guidelines. This position is responsible for obtaining and entering accurate demographic and insurance information for all encounters. The Therapy Access Specialist is required to discuss financial obligations with patient families and collect when appropriate. The Therapy Access Specialist is responsible for monitoring registration and insurance related items that fall into patient work queues to ensure timely claim filing. This role works collaboratively with program managers and supervis


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