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Patient Access Specialist II-Behavior and development
Nemours is seeking a Patient Access Specialist II for our Behavioral Health and Developmental Medicine division in Wilmington, Delaware. Primary Functions: The Access Specialist II communicates with patients/providers via telephone to ensure accurate, prompt and courteous scheduling of specialty appointments according to established division guidelines. This position is responsible for obtaining and entering accurate demographic and insurance information for all encounters. The Access Specialist II is required to discuss financial obligations with patient families and collect when appropriate. The Access Specialist II is responsible for monitoring registration and insurance related items that fall into
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