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Samford University McWhorter School of Pharmacy

Birmingham, Alabama

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Veterans Affairs, Veterans Health Administration

Brookings, Oregon, Oregon

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AdventHealth

Ormond Beach, Florida

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Harris Health System

Houston, Texas

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WMCHealth

Warwick, New York

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Northeast Georgia Health System

Gainesville, Georgia

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AdventHealth

Ocala, Florida

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UCLA HEALTH

Los Angeles/CA/USA

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AdventHealth

Ocala, Florida

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Harris Health System

Houston, Texas

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Veterans Affairs, Veterans Health Administration

Houston, Texas, Texas

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Northeast Georgia Health System

Demorest, Georgia

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Member Services Representative
DescriptionSummary:This position is to provide service and support to our managed care customers through verbal or written communication. This position acts as the primary liaison both telephonic and in-person between all members and the planAssists in training new Member Services Representatives on job specific roles and responsibilitiesHandles escalated callsServes as floor and general supervisor; directing phone flow and taking representative questions to help with call managementDelegates work to Representatives as neededMonitors Representatives for quality and training purposesHandles system emergencies with direction from IT department and/or appropriate vendorAssists with Represen


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