Career Center

DescriptionSummary:Under the supervision of the Claims Department Manager, the Claims Trainer develops, implements and facilitates inter and intra departmental claims training programs as well as designs and maintains departmental policies and procedures. This role is responsible for training new hires, ongoing training for existing staff, and monitoring and reporting training effectiveness. The Claims Trainer will assist with establishment of initiatives to structure and standardize claims processing, claims auto adjudication and monitor claim inventory. This role will assist the Claims Manager with regulatory claim audits, escalated claims, and will act as the claims subject matter expert. The Claims Trainer is the primary claims end tester an