We are seeking a detailed-oriented and experienced Claims Manager to join our Claims leadership team. In this key role, you will oversee a dedicated team of claims examiners, auditors, and support staff, and monitor the department for regulatory compliance. You will be responsible for implementing and maintaining efficient claims adjudication processes that utilize technology to automate workflows and maximize the accuracy of claim payments.
The ideal candidate will demonstrate strong leadership and communication skills, fostering collaborative relationships with colleagues and team members. You will promote high-quality customer service and identify opportunities for workflow improvements to boost effectiveness and productivity. Additionally, you will research and resolve complex claims issues and develop standard operating procedures for handling various intricate claim scenarios.
Salary Range: $92,600 - $202,200 Annually
Qualifications
High School Diploma required
Bachelor’s Degree in Business Administration,
Health Care or other related field preferred or equivalent work experience,
preferred
5 years previous experience in claims operations
specifically related to Medicare Advantage or managed care in a complex and
diversified healthcare or health insurance company
3 years experience managing personnel with at
least 2 years managing personnel in a claims processing environment
Extensive knowledge of physician and facility
billing practices, appropriate CPT coding initiatives, ICD-10 coding standards
related to specificity, as well as Revenue and HCPCS coding
Strong working knowledge of provider network/IPA
arrangements and reimbursement methodologies and of health benefit plan
concepts
Conversant with standard electronic and paper
claim formats; familiarity with American Medical Association (AMA) and Centers
for Medicare and Medicaid Services (CMS) coding guidelines such as the National
Correct Coding Initiative (NCCI) edits and their relation to clinical logic in
claims adjudication
Experience with
Microsoft Office Suite (Excel, Word, and PowerPoint) and data visualization
tools
Strong knowledge of all regulatory standards
such as HIPAA, DMHC, AB1455, and CMS reporting requirements
Familiarity with claims edit software
Ability to analyze and organize complex federal
and private insurance regulations
Strong critical
thinking and the ability to apply knowledge at a broad level within a complex
academic medical center is essential
Ability to support the
working hours of the department
Ability to travel/attend off-site meetings and
conferences
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.