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Avera Health Plans
Sioux Falls, South Dakota
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Winder, Georgia
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Gainesville, Georgia
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CHRISTUS Health
Santa Fe, New Mexico
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Santa Fe, New Mexico
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Jersey City, New Jersey
UCLA
Los Angeles, California
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Concierge Service Spec
JOB SUMMARY: Responsible for identifying issues requiring special handling, working to satisfy the customer, following up for complete customer satisfaction.Concierge Service Specialist (Medicare): Responsible for coordinating with business owners to meet escalated resolution turn-around times. Emphasis is on Medicare and resolution of Grievances in accordance with CMS regulations. Serves as a backup for regulatory complaints related to state and federal programsMINIMUM QUALIFICATIONS: Education/Specialized Training/Licensure: Bachelor's degree in business (BA), Social Work, or related field preferred. Work Experience (Years and Area): 5 years related experi
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