Nemours is seeking an Access Center Specialist II (Full-Time), to join our Orlando, Florida team. This is a hybrid position. The Access Center Specialist II communicates with patients/providers via telephone to ensure accurate, prompt and courteous scheduling of specialty appointments according to established division guidelines. This position is responsible for obtaining and entering accurate demographic and insurance information for all encounters. The Access Center Specialist II is required to discuss financial obligations with patient families and collect when appropriate. The Access Center Specialist II is responsible for monitoring registration and insurance related items that fall into patient work queues to ensure timely claim